In my position as the Soldiers’ Rights Commissioner, I see myself primarily as the representative of the individual, the one who made the choice to appeal and ask for my help. The Commission Institute is not an alternative for the Military System, but a complementary frame, whose purpose is to insure protection of soldiers’ rights, in cooperation with and recommendations to be performed by the Military Systems.

As I fulfill my role, I put emphasis of the following issues:
* To find foibles concerning soldiers’ rights, at both personal and systematic level, and to suggest ways to ammend them.

* To shorten the response time of a complaint, from the moment it has been received until a formal reply is sent out, and thus to mitigate damages.

* To tighten the relationship between the commission’s staff and soldiers and their commanders, and thus better monitor pressing matters.

It has been found that as complaints were processed, some could have been solved easily by the soldiers’ direct turn to their  commanders.
It is important to keep in mind, that the commander is the first and natural address for a soldiers’ appeal in any matter. It is the commanders’ duty to verify that the soldiers who are under his command are doing their duties in the most efficient manner. His duty is also to make sure that the soldiers’ rights, as defined in law and army commands, are brought to their knowledge, and are fully granted to them.

It is every soldier’s right to turn to me, whenever he feels he has been unjustly treated, has been deprived of his rights and service conditions or he has been treated in an unnecessary rough manner.